Ten year public/private sector strategic partnership announced

Published: 22/03/2007

The Capita Group Plc (“Capita”) announces that it has been selected by Southampton City Council as preferred bidder to develop a 10 year strategic partnership.

Capita will deliver a wide range of services including customer services, IT, property and the administration of HR, payroll, revenues and benefits, and procurement. Final negotiations are currently in progress with the decision to proceed due to be made by Councillors in July, and the contract expected to commence on the 1 October 2007.

Citizens and businesses will benefit from the development of a contact centre and a ‘one stop shop’, which will become the first point of contact for all Council services. Approximately 600 Council employees will TUPE transfer to Capita and support the delivery of these key services as part of the strategic partnership.

Paul Pindar, Chief Executive of Capita, said: “We look forward to working with the Council to ensure that the local community truly benefits from this partnership. Our extensive experience of transforming public services combined with the Council employees’ expert knowledge of the City will provide a solid platform to deliver enhanced services. Our role in supporting local government continues to grow strongly.”

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